Mysoretocoorgcab

Cancellation & Refund Policy

We value your travel plans and strive to provide a seamless experience. However, we understand that plans may change unexpectedly, and you may need to cancel or reschedule your booking. We have developed a fair and transparent Cancellation & Refund Policy to accommodate such changes. This policy outlines the cancellation process and the conditions under which refunds may be issued.

Cancellation Policy

Advance Cancellations (More than 24 Hours Before the Scheduled Pickup)

If you cancel your booking 24 hours or more before the scheduled pickup time, we will offer a full refund of the amount you paid. We appreciate early cancellations, allowing us to allocate the vehicle to other customers.

Cancellations Within 24 Hours of Pickup

A cancellation fee may apply if the cancellation is made within 24 hours of the scheduled pickup time. The cost depends on the time of the cancellation and other circumstances, such as the vehicle’s dispatch status. In most cases, the fee will be deducted from the total booking amount, and the balance will be refunded.

Last-Minute Cancellations (Within 2 Hours of Pickup)

Cancellations made within 2 hours of pickup will be subject to a higher cancellation fee. Sometimes, no refund may be issued if the vehicle has already been dispatched or is en route to the pickup location. We encourage customers to cancel as early as possible to avoid higher fees.

No-Show Policy

If you fail to show up for your scheduled ride without prior notice or cancellation, it will be considered a no-show, and no refund will be provided.

Refund Policy

Refund Process

If you qualify for a refund based on the abovementioned cancellation policy, we will process your refund within 7-10 business days. The refund will be issued using the original payment method used during the booking. We strive to process refunds promptly, but please note that bank processing times may vary.

Partial Refunds

A partial refund will be issued when a cancellation fee applies. The refund amount will be the total booking amount minus any applicable cancellation fees.

Booking Modifications

Please get in touch with us directly if you wish to modify your booking instead of canceling. Changes to the booking time, date, or vehicle type are subject to availability. In case of a price difference due to modifications, the balance can be adjusted, and no cancellation fees will apply for changes.

How to Cancel Your Booking

To cancel your booking or request a refund, you can:

  • Call us at: +91-9480735315
  • Email us at: info@mysoretocoorgcab.com
  • Visit our office: 277 1st Cross Diwans Road, Mysore 570024

Our customer service team can assist you with any inquiries or issues related to cancellations or refunds. We are committed to providing a hassle-free experience, even when your plans change.

At Mysore to Coorg Cab, we aim to provide our customers with flexible and fair cancellation and refund options. Your satisfaction and peace of mind are essential to us, and we are always here to assist you in any way possible.

Scroll to Top

Get In Touch